The versatility that characterizes our services
We offer a great variety of features that enrich our value proposal
Concatenation capabilities
When 160 characters is not enough, concatenation of multiple text messages is possible.
Number Look up
Having an accurate number validation service is key to achieve customer engagement, save money and increase ROI on messaging services.
Delivery receipts
A key aspect of Mobisa’s service is the ability to know the final status of each alert sent to mobile users, which provides additional insights on customer engagement.
Channel routing, business and security rules
Not all channels are created equal. That is why Mobisa can define specific fallback rules for each channel, so if an alert can’t reach a customer, a different channel is automatically used to deliver the content.
Transaction ID
Depending on the type of interaction between the customer and the service, a Transaction ID can help group different independent interactions over one or multiple channels.
Anti-spam and key words filters
Phishing scams are all around us and increasing by the day. As part of our Fraud Prevention initiatives, clients can select keywords to be included in all alerts as a safeguard against phishing and to make sure alerts were actually sent by the service.
Exclusive or shared short codes
You may choose between exclusive or shared short codes for your service depending on your service type and goals.
Six 9’s availability
Mobisa’s platform offers high availability thanks to its architecture and technology implemented over the cloud, providing the confidence you need to establish reliable communication with your customers.
7X24x365 monitoring and support
Our technical team constantly monitors the status of the platform to ensure services are up and running and provide support to our clients when unlikely inconveniences come up.
Automatic OTP in OTP out handling
To comply with industry regulations, handling Otp-out processes to avoid spamming is as important as handling customers’ service subscriptions to any channel.
Blacklisted users blocking
Mobisa can work in coordination with mobile carriers, third party service providers and our own clients to prevent the delivery of any type of alert or to allow service interaction to users that have been blacklisted for any business or security reason.
Services
Geo targeting
Increase customer engagement by providing the right content at the perfect location.
Data protection compliance. Risk assessment.
Mobisa complies with standard industry requirements for data protection. Internal policies and procedures are developed and implemented to achieve this goal.
Convergent directory
Mobisa keeps and maintains a Multi-Channel user database, so in case of a fallback in one channel, we can route the content to the same customer through a different channel.
